VIDEO CALL INSTRUCTIONS

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• These are video call appointments as required by telehealth guidelines, so please be prepared. Driving a vehicle during your appointment is not permitted.

• There is no link required for this appointment. This is NOT a zoom. You will receive a video telephone call to your mobile phone.

• Please be patient in the event our office is running 5-15 minutes late. We will attempt to call you twice. If you are unavailable we will likely have to reschedule your appointment.

• Our medical team is calling from a HIPPA Privacy App which shows as a blocked number. Please enable blocked calls. If you miss their call please send a text message to our office at 516-619-2771 and we will notify them.

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AFTER YOUR APPOINTMENT

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• You will receive a call from our pharmacy within 1-2 business after your telehealth appointment to obtain medication payment and confirm your shipping address.

• If you call the pharmacy prior to 2 business days from your appointment it is possible they have not yet processed your prescription. This does NOT mean your prescription was not sent. It means the pharmacy has not yet processed it.

• After 2 business days please call the pharmacy directly if you have not heard from them. The pharmacy contact information is as follows: Enexia Pharmacy Telephone (718) 556-0942 Ext 8.

• If you receive your medication and the cold packs have melted the medication is still to be used. The ice packs are an added precaution we take since FedEx does not provide temperature controlled transportation vehicles.

• If you are not a candidate for your medication of choice, then you will be offered an alternative medical program.

• If you decide NOT to proceed with the weight loss program, or you are NOT a candidate for your medication of choice, the Program fee payment of $208 is still required and non-refundable. Similarly, how you pay a co-pay at a doctor’s office when they accept insurance, this is our fee. This payment is not based on prescription receipt.

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BOOKING POLICY​​

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• IMPORTANT: Future monthly appointments are AUTOMATICALLY booked. If the assigned date and time does not work you must notify us IMMEDIATELY. Your confirmation text message will include date and time of your future appointment. Multiple attempts to cancel/reschedule will result in termination from our program.

• CANCELATION POLICY: Cancelation or Rescheduling requests made within 14 days will incur a $75 rebooking fee.

• PAYMENT POLICY: Credit Card is the only form of payment accepted. Your credit card payment will be processed up-to 72 hours prior to your appointment.​

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PROGRAM FEE​

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$208 per month

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Includes:

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• Comprehensive medical evaluation

• Monthly telehealth appointments

• Personalized treatment plan

• Nutrition guide

• Exercise videos

• Unlimited support

• Enrollment fee

 

Medication cost is separate and paid directly to the pharmacy.

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MEDICATION PRICING​

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Exclusive pricing for Suite Body patients

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Semaglutide + B6/B12

Starter Doses (0.25 mg – 0.5 mg) - $99 per month​

Maintenance Doses (1 mg – 3 mg) - $125 per month

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Tirzepatide + B6/B12

Starter Dose 2.5 mg - $199 per month & 5 mg - $275 per month​

Maintenance Doses (7.5 mg – 20 mg) - $325 per month

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Overnight refrigerated shipping +$25​​​​

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